I paid extra for next day delivery but according to Hermes (the courier they use unfortunately) I wasn't in, I was in all day. I contacted their "customer service" they tried to avoid giving me my delivery charge back even though it wasn't delivered within the timeframe, I paid extra in good faith as I needed the shoes for work. I won't be using Shoe Zone again unless they change the courier company. Everyone knows how absolutely useless Hermes are, there's plenty of other couriers companies out there with a better track record. But they won't hear of it, they'll lose customers if they carry on using them.