Review of Solidor®


Rated 1 out of 5 stars

USELESS !

My door was fitted and warped letting rain and wind in - 12 months later Soildor have been to assess, they state it is within the tolerance of 5mm !! ..so won't do anything
The company that fitted the door argue the issue is with the door, so when no one owns up, I end up with a £2.5k door that is useless.
Would I buy one again - NO
Would I recommend - NO
I am expected to live it - YES
Thoroughly fed up with the whole scenario really

UPDATE:
Owen from Solidor has been in touch, Solidor engineer visit along with installer visit required to hopefully investigate the issue further and I’ll hope remedy the problem
Fingers crossed now

August 16, 2021
Unprompted review

Reply from Solidor®

Hi Mike,

Sorry to hear about your unsatisfactory experience regarding your Solidor. We understand this is incredibly frustrating. We would like to get more information from you so that we can discuss in detail in the hope of finding a resolution. If you could submit your details using the Find Reviewer quoting reference number SSTP158 a member of the team will be assigned to you ASAP.

Kind regards,

Jess
Solidor