Do not purchase an appliance
Do not purchase an appliance.
I have been wanting 2 month's to get my machine repaired even though the fault is a recall.
I'm working regular day shift picking urgent ppe orders so can't get time off and whirlpool can't give me an after work appointment.
This has resulted in me buying a new machine.
So please stay away they just won't help.
Reply from Whirlpool UK
Hi Neil,
I am sorry to hear, unfortunately are engineer only work between 7.15am and 6pm, we do our best to be flexible with time requirements when booking, but it is not always possible. We do apologise for any inconvenience this may have caused.
If you do require any further assistance our digital platforms can be found here:
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Live Chat: https://www.hotpointservice.co.uk/contact
Kind regards
Shaun