Hello,

Thank you for taking the time to write to us. We are sorry to hear that you are facing issues with your order. We understand that things did not happen as you planned and that they have caused you inconvenience.

We can see that our assistance team tried to help you with this inquiry over email and this issue was solved. We sincerely hope this incident will not discourage you to keep using our service. Please do not hesitate to contact us via support@recharge.fr for any further questions and we will be happy to help you.

Have a lovely day.

Zak | mobiletopup.co.uk