Eye test was done competently. OCT scan worth doing but not well explained. Prices for frames can be high but I think this is due to lack of competition in the manufacturing of glasses frames. Went to collect prescription glasses after two weeks but staff couldn’t find my glasses. Had to be sent to me via post (staff member on phone said they use DX which has a terrible reputation as courier, but in the end they used Royal Mail). Happy with glasses in the end, but these operational issues could be improved.