Surprise after payment: phone number required
After making the payment, they asked to confirm my e-mail (why not I guess, although they already have it from PayPal) and also required my phone number.
Why the hell do they need my phone number? And why ask for it AFTER payment rather than honestly asking for it up front? I guess they expect people to give in because they've already paid. Tough luck. Also, read the freaking GDPR.
Reply from Eneba
Hello David,
It's done for security purposes sometimes, hence why phone number is also required. Additionally, phone number is used for verifications, there's nothing wrong about it, it's a common practice.
In order to locate your order and inquiry I've also contacted you via TrustPilot regarding this matter! Make sure to check your inbox.
Jax Hendrix,
Customer Support