This is now the 2nd time that Sainsburys have taken my money and promised to deliver my food within an agreed time and then nothing is delivered. Upon calling the not very helpful all centre I am told that my food has been delivered and signed for which is a lie as I have a concierge and have been in all day. The best part about it is a refund will take 3-5 days, when my money was taken instantly. Also I dont want a refund, I am hungry and shielding and now I have no food and instead of just getting my ordered replicated and redelivered I have to go into the app and re order everything again. Thanks JS for really putting the consumer first is this awful experience.