Review of Drogisterij.net


Rated 1 out of 5 stars

Received wrong products back to back

Ordered Head & Shoulders shampoo via beslist, got wrong product. Talked to customer service, was promised that the next shipment will be correct, so I place another order. And I receive the same order again. Extremely annoyed. The first agent even promised to talk to the warehouse, so they don't do the same mistake twice. Think twice before ordering, and especially if you need it urgently.

Reply to a response: You need to change/fix after the first wrong shipment. Not after back to back orders. Yes, I will return of course, but it is not about return.

April 20, 2021
Unprompted review

Reply from Drogisterij.net

Dear Shamil,
Thank you for your review. How annoying to hear that you have received a different product. We have checked this and the product has been changed from our supplier. We have also communicated this to you on the phone. You can return the product to us for free, see the email we have sent. We will customize the product on our site and at will. Sorry for the inconvenience.
Sincerely,
Drogisterij.net