Do not buy from this website on a…
Do not buy from this website on a weekend if you like to cancel or change an order.
If you make a mistake they will not stop the order or change it just charge you for sending it back when it arrives unopened.
the sending of an email informing you of this charge with a smiley face is not appreciated.
Reply from Bergfreunde.se
Hi Ben,
Thank you very much for your review!
We're sorry to hear that your order could not be cancelled in time. As discussed, our system and its processes are designed to ship the items out as quickly as possible. Consequently, the window of opportunity is very small for changes and cancellations.
We apologise for the inconvenience caused by this and we were happy to provide you with a free returns label so you can send the item back free of charge.
Best regards,
Bergfreunde.se