Deliberately misleading product…
Deliberately misleading product description on Quzo.net for F-GT gaming seat.
Their website clearly shows comprehensive images and specifically describes components which were not included with my order.
I eventually managed to contact Quzo.net about the issue and found them to be disinterested and less than helpful just stating that they could sell me the missing items separately for an additional £119.
The manufacturer, (Next Level Racing), includes the components in the package for an RRP of £518 and Quzo's price reflects this included package price being advertised as originally £560 and reduced to £395. They even had the cheek to try and accuse me of trying to be fraudulent by asking them to make good what their listing included!
I also found communication with them very difficult as they do not answer the phone or respond to emails and I have had to go through the PayPal resolution centre to try to get a solution. They have also failed to responded to my request to return the product in exchange for a refund which is against my consumer rights.
I suggest that other buyers save themselves the hassle that I’m unfortunately having to go through and buy elsewhere, for quite a bit cheaper. Amazon lists the item I received for £358.99
Reply from Quzo UK