Great quality and gorgeous design but very long lead times
Great quality and gorgeous design. However, lead times on furniture is very long and when I tried to clarify when my delivery would be, the customer service team member I spoke to was beyond unhelpful and rude.
March 25, 2021
Reply from MADE.COM
Good afternoon, Grace
Thank you for your review and feedback. We're very happy to hear how much you love your new furniture. We're also sorry to hear if you were disappointed by any of our communications in how we dealt with your query. We appreciate the feedback as this allows us to improve our products in the future. We’re here if you need any assistance please get back in touch with us,
Many thanks, Paul