New lenses & good customer service
My lenses were very scratched and one of my frames was broken. Maruf at Hammersmith sorted everything out and I now have 2 good pairs of glasses again which is just as well as I'm not due an eye test for another year. My lenses are very expensive and Maruf tried to help lower the price and did what he could and that makes a huge difference. I can't thank him enough. All the staff are nice buy Maruf always remembers my name and the football team I support sounds silly but I see that as good customer service. We are very lucky to have such a modern branch of Specsavers that is covid safe too
March 21, 2021
Unprompted review