I called Eaton Home Improvements to come and look at my windows. I had someone over the next day. A really nice guy, honest and polite. He listened to what I needed and gave me some options. He left me to think and said he'll come back to me tomorrow once I have had a good think about the price and the options I looked at. To his word he called and came to see me as promised. So I didn't bother wasting time getting anyone else to come in. He told me the product is one of the best profiles available and having done some research he was right. Yes, it was a little dearer than I thought but you pay for what you get. I'm really happy with the product and service. I highly recommend anyone to try them after everyone else like for like you won't find better for a product, service, and price.