I would normally give Toolstation a 5 star rating but I recently bought an Xtend+Climb telescopic ladder from them which turned out to be too heavy and cumbersome to handle,I was told it weighed 16kg but it turned out to weigh 21kg,I took it out of the packaging very carefully,extended it twice and realised it wasn’t “fit for purpose” and repacked it and returned it “as new” to the suppliers TB Davies,I subsequently bought a conventional extending ladder from Toolstation,but was disappointed they had charged me £9 delivery for returning the telescopic ladder,is it my fault it was “not fit for purpose” NO