after I payed 60€ extra for delivery
The guy left a 450 euro air conditioning downstairs and left!
How is that even called delivery? How am I supposed to bring that upstairs? Do you people have absolutely no sense of ethics or work responsibility? How do you live with yourselves? Shame on you.

My advice to people: if the product you have your eyes on has to be delivered by UPS, just don’t buy it. You can easily find alternatives.