Terrible service, terrible customer service and terrible telephone lines
Terrible.
What a diabolical delivery service, how do they get away with it?
Parcel due for delivery today, just spoke to the Manchester Delivery office, the response I got was “ no one took it out today, it will have to be Tomorrow” when they have had it in Manchester since Friday!
I can safely say I will never ever again order from any company that uses the delivery company to send its shipments.
Appalling in every way. Don’t bother phoning the Coventry numbered it send you in circles then hungs up.
- 50 stars
DHL express is as express as a snail in summer
Reply from DHL Express UK
Dear Jasper,
Thank you for taking the time to leave a review.
I'm really sorry to hear about the difficulties you have had contacting DHL. If your shipment has still not been delivered please email ukcustomer.focus@dhl.com with your tracking number in the subject line so that we can look into this for you.
I apologise sincerely for the undoubted inconvenience caused.
Kind regards,
Alex