Great company when you want to take out a policy but terrible for when you want to cancel. Policy clearly stated that there was £0 fee to cancel a policy before it started or within 14 days of starting but upon calling to cancel my policy almost a month before it was due to start they wanted to charge a £50 fee. They said this was due to me finding another policy that was cheaper and that it was in the small print. I was unable to find this and it took some serious fighting explaining that you can't state free cancellation then charge an admin fee as that is not free to cancel the policy.
All in all as long as you don't want to cancel the policy at any point they are a great company but it's one hell of a fight to actually get the free cancellation they state in the paperwork as it turns out it's actually not free. If you want to cancel don't tell them you have found a cheaper quote elsewhere tell them the purchase of your vehicle has fell through or something to that effect as they said that is the only way to actually get the free cancellation. Again none of this is stated in the paperwork but was told this by the agent over the phone.