I bought a pack of 3 IP Annke cameras from Amazon in Jan 2019. I was very impressed with them to start with. I download the app, not a great app, but it worked (some camera connectivity issues now and again). I then linked it to my Amazon Echo show. I bought a couple of extra ones in Jan 2020, only to find the originals ones had been replaced by a newer model. However, these needed a different app to run which is a pain. Why they can't create a single app that can run different model baffles me! Both sets of camera have good image quality even in low light conditions. So why only 1 star. This is because the certificate for the Alexa skill expired in July 2020. I have been in touch with Annke customer services, who have said the camera is discontinued and thus they have not renewed the certificate. This is extremely poor after sales care. I bought the cameras specifically to view them on my Echo show, so to effectively discontinue this after only 18 months is not fair on people who have paid out good money. While they offered me a discount on a future purchase, what is the point when the same thing could happen. I have completely lost trust in this company.