Before I begin, I would like to make it clear that my delivery was a courier job, from a private seller to myself, so I had no complaints about packaging, assembly etc.
I received a text stating they would be with me in 40 minutes and they arrived in 35. They were actually 45 minutes than the earliest time they had indicated the previous day, so no complaints about that either.
However, as the van came down the road, it was dragging securing straps along behind it, not tucked in or tidied after the last drop; both illegal and dangerous.
The two men were polite and pleasant, but neither wore masks or gloves.
I was slightly alarmed when the vehicle was opened to see that it was soaking wet inside, although a glance around the vehicle didn't reveal any leaks or damage to the roof. An upright fridge was leaning precariously to one side, and other packages, as well as a sack barrow, were lying loose and scattered around the loadspace. My consignment, a leather foot stool, was face down, (leather side down), on the wet floor. Fortunately, my seller had taken care to wrap several layers of pallet wrap over it, as well as covering the sides in cardboard, so fortunately there was no damage, although it was pretty wet on the outside. Last comment is about payment. I was only told that payment would be required upon delivery in the text I received 40 minutes before delivery. Furdeco had not previously notified me of this and I assumed they would ask me to pay on line. No facility was offered to pay by card, so I was required to pay cash. Since Covid began, I have had little use for cash, so they were lucky I had enough to pay them.
The delivery was prompt, efficient, polite and well priced, but with my list of observations, I can't say it was a 'quality' job.