Don't bother ordering online
Don't bother ordering online. Trying to order some goods for delivery. Entered my credit card details, got payment verified then at the top of the screen Wickes say problem with card provider! Yet it was still listed on my bank account as a debit. Rang customer service, no reply, eventually got to chat to someone on the chat function who said it hasn't gone through, the money should go back into my account.
Fast forward a month, I try again, using a different card. Same thing happens all over again.
Forget it Wickes, not chancing it a third time there is obviously something wrong with your system that needs looking at urgently.
A total waste of time spent browsing items, going through checkout only for there to be glitches with the system. Sort it out!
Incidentally there isn't a problem with my cards, never had any issues with other shops or indeed B&Q who I shopped with online straight after this episode.
Reply from Wickes