What an unpleasant shock
What an unpleasant shock. I bought what looked like a nice large bunch of flowers which included red roses and Freesia for valentines. Also paid £5 extra for the vase. Flowers turned up practically dead and look like a small child picked a few flowers from the local meadow. Vase is a very cheap plastic. Never using these again would of been better getting them from a local petrol station!
Reply from Eflorist
Good morning,
Thank you for your feedback on the product received. We are sorry to hear that you were not happy with the flowers.
The bouquet that you have ordered is one of our couriered items, which is delivered in bud to ensure its freshness and protection on its journey. Once received, the flowers will need to have freshly cut stems and be placed in water with flower food. After a couple of days, we expect the flowers to bloom and resemble the advertised image. Information as to where this might occur is displayed on our website.
If once the flowers have bloomed, the bouquet still does not resemble the advertised image on our website, please kindly send us a photograph of the bouquet and our team will be more than happy to investigate this further for you.
Please accept our apologies for any upset caused.
Kind regards
Eflorist