I initially placed an order for a Razer RAZ30X34 battery on 30th November 2020 via PayPal. But when I didn't receive a order confirmation after a few days, I was a little concerned. I then saw all of these disasterous reviews and looked into openning up a dispute on PayPal. From there it directed me to contact James Liu which I did. He got in contact within a few days and sent me the link to my parcel tracking. He also told me about the problems getting things out of Hong Kong due to Covid restrictions etc. The tracking information was a little non descript, but I am happy to say that the battery came today (21/12/2020) and I have fitted it to my laptop. It seems to work fine, so I just thought I'd post a review here to try and give a balanced view.