Review of AUTODOC - Great Britain


Rated 1 out of 5 stars

Used once, never again. Stick with a UK supplier.

Used them once as Website appeared good. Unfortunately that's where all the positives ended.
This company is not worth using, to save a few £'s, spend the extra and deal with a company who gets it right.
Bought a specific wheel bearing hub assembly and eventually received after nearly 10days wait !! (I bought something from China and it arrived in 4 days!!) It was a different product (F.A.G Bearing) repackaged into an SKF box.
Trying to speak and deal with these people is appauling, still awaiting a reply on what they are going to do 3 weeks later.

With regards to below entry by AutoDoc, I have already submitted clear photos of the item received and the packaging with a lengthy email explaining and as per my comments 3 weeks later nothing from you !!
Yet you reply to a negative feedback forum like it is the first you know about it !!!

December 26, 2020
Unprompted review

Reply from AUTODOC - Great Britain

Dear Ray ,
If the item was supplied incorrectly, please send us photos of part, its packaging and big box with stickers on it. We'll check the information with warehouse and provide you with solution. Feel free to contact us with your order number via chat or email trust@autodoc.co.uk.
Best regards,
Autodoc team