Review of Wickes


Rated 1 out of 5 stars

Purchased a kitchen in August for…090320

Purchased a kitchen in August for installation September still have an incomplete kitchen with missing items.left without cooking or laundry facilities for over three weeks. Poor customer service or accountability. Staff just do not care and make it obvious. Worse customer relations and service I have ever experienced.

December 19, 2020
Unprompted review

Reply from Wickes

Hi Stephen - thank you for taking the time to leave us this review today. I am so sorry to hear that you are having issues with an unfinished Kitchen and have not found the customer services to be very helpful. I know how frustrating this must be and I sincerely apologise for the inconvenience caused by this. This is not how we want our customers to feel after shopping with us. I am going to pass this onto the relevant department to look into for you. Thank you - Shaun