Very confusing company to deal with
Received an email beginning of Dec to advise landlord safety check allocated to company A.
In the meantime a leak on the boiler occurs so I request a repair. This is allocated to company B.
Shortly afterwards I receive another email saying the landlord safety check is now with company C.
It was my understanding the leak was repaired and was confused why the safety check had still not been done. My tenant called company C who stated they would come out.
Received a call today from Yourrepair after leaving negative response to their own feedback request. They advised they would now see if they can get company B to carry out the check after I advised it was my understanding company C was coming.
Shortly after their phone call I received two more emails, the first saying the repair to the leak done by company B has been cancelled as they failed to provide a job sheet, and the second saying they have now allocated the safety check to company B!!!
Utterly confused. Was the leak ever fixed? How can company B be trusted to carry out a safety check?
Reply from YourRepair