Review of loveholidays UK


Rated 1 out of 5 stars

Cant go to Lanzarote now due to…

Cant go to Lanzarote now due to quaranteen restrictions because im a nurse. love holidays told me to change flights myself even though they booked them as part of a package. Cant get flights sorted and cant get contact with love holidays not even a bot. Keeps directing me back to manage my booking and i cant access anything. I cant even ask if i can buy new flights with jet 2. Im going to lose every penny paid and it has not been easy earned this year. Will never book with online agency again. Better to have full control yourself.

December 13, 2020
Unprompted review

Reply from loveholidays UK

Hi Sarah,

I’m really sorry to hear you’re unhappy with our services. If you haven't already, please can you reach out to us via our live chat service and we can look into this further for you! As in recent weeks, you will find the chat itself is more accessible and the wait times much shorter! You can find the access for this in the bottom right hand of our contact page:

https://www.loveholidays.com/about-us/contact-us.html

Thank you so much!
Stay Safe,
^loveholidays