Review of Go.Compare


Rated 1 out of 5 stars

Absolute rip off merchants

Absolute rip off merchants. I got a quote for a car I was thinking of buying hours later but when I went to look at the car, all of the quotes miraculously increased by £40! Funny that! The insurer blames GoCompare, GoCompare blame the insurer, I'm stuck in the middle. Absolutely disgusting. I was told I was free to get another quote, but this was easier said than done when I was in a rural location with hardly any phone signal while viewing the car... there was me, thinking I was doing the right thing getting a quote ready before viewing the car. This quote also came via a forces discount offer, I've since learned that is a complete joke too!!

December 6, 2020

Reply from Go.Compare

Hi Bryan,
Thanks for leaving a review and we apologise for any inconvienice caused.
As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc.
However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Samantha.