This has been the worst online shopping experience, I’ve had, and particularly disappointing, as I thought that this was a prestigious retailer.

I have waited over a month for a small item that I ordered ( with a delivery charge of approx £5).

I’ve found it impossible to get through to customer services, and the response I received when I emailed was not appropriate to my complaint.
I responded again to inform The Conran Shop of this, and received no further communication. I would not recommend ordering from this company.