Poor communication, no idea what is going on...
Placed an order on 23rd November and I know it will take up to 14 days as per your website and automatic messages, however I've been refunded for my order with no explanation. I messaged on Facebook on Monday 30th November and completed your online contact form to ask if anyone can shed some light on this and nobody is responding. Useless!
December 4, 2020
Unprompted review
Reply from Hobbycraft
Hi there, Apologies for the delay in your order. Can you email me directly with your web order number so i can help out. katherine (katherine.paterson@hobbycraft.co.uk)