Sending as a gift
Unlike almost every other company, you do not receive notifications about delivery of the goods to your recipients. No text or email that gifts have arrived safely. I ordered across several different dates and items on the website. When logging into your account is says 'order completed' but that is about it, this seems to be stated when payment has gone through, not delivered. I would like to know that my recipients have safely received my orders, and when, but no it doesn't seem possible as you receive absolutely no notifications. Not satisfactory when many other companies use delivery services where you can track exactly where they are and what time it will arrive. Put me off ordering again as gift deliveries. All I can hope is that everyone received their gifts, I did hear off one person who thanked me, but seems rude to have to ask someone 'did you receive your gift?!' when it's meant to be a nice surprise, should not have to do this.