Review of GO Outdoors


Rated 1 out of 5 stars

Still no Refund

Ordered two Peter Storm Pac Mac's in Medium online. When we removed from packaging they were a large size and much too big. Returned on 12th Nov 2020 for refund. InPost confirmed delivery back to Go Outdoors next day. 13 days later and still waiting for refund to appear.Very shabby way treat customers.

November 25, 2020

Reply from GO Outdoors

Hi Paul,

Thank you for taking the time to provide your online review today,

I am really sorry to read about the issues you have encountered with your order and I can understand receiving the incorrect size is very disappointing and you are still waiting for a refund to be processed.

So I can locate your return on our system can I please ask you to email at onlinereviews@gooutdoors.co.uk quoting #14187214 in the subject heading along with your order number.

Kind Regards
Sophie
GO Outdoors Online Review Team