If I could give 0 stars I would! Awful company!
If I could give 0 stars I would!
Another company that uses the glitz a s glamour of Instagram to reel people in, have a professional looking website that’s apparently British.
I wish I hadn’t bought from these people! I ordered ages ago and haven’t received anything
I have complained to trading standards and hope it gets resolved! It’s not too late for you! DO NOT BUY FROM THIS SCAM OF A COMPANY!
I can’t stress how much anxiety and headache this company has caused me. Save your money and peace of mind... go elsewhere! I wish I had!
Reply from Neon Beach
Hi Miss Fiz,
Good day!
We understand your worries. Thus, we never intended to let you feel that you have been scammed.
We respect your thoughts of this matter. It makes us sad though to see such strong accusation. A scam is when we asked you to pay in an unusual payment method or if the company has stopped contacting you after payment was initiated.
First, we offer a secured payment method to make sure that customers' funds are protected. Second, we make sure to communicate with our customers throughout the transaction process
We are now looking into your order and will continue to chase this. We apologize for any delays in shipment.
We hope to rebuild your trust and hope we could make this up with you.
Best Regards,
NB Team