Hi Darren,

Thank you for your review.

We advised that we would not be able to attend your address as it was too far away from our base.

You have left 18 one star reviews on our profile for what appears to be the same issue.

Additionally, we did not "no show", we let you know we couldn't attend due to you being located too far away from us, and we recommended finding a more local company instead.

There was no appointment made for us to "no show", the only thing we advised is one of our engineers would call you to discuss the issue.

They did this and it transpired the location was too far away.

We have not seen the appliance and cannot provide an engineers report.

Additionally, you haven't paid us anything. We have not done business with you!

Warm regards,
Spike Patching