The whole process was seamless from beginning to end. The Financial Advisor Keith Jones was extremely professional and gave good, sound advice and there was no fee to the customer saving me around £1600. Aviva's rates were very competitive.
The whole process from start to completion was only around 4/5 weeks.
No hard sell, no nasty surprises. What I was told, was what I got. I did a LOT of research beforehand so I was fairly clued up. I would suggest people get 2 or 3 quotes and make an informed decision. For me, using 'The Right Equity Release' was a very good experience, and I would highly recommend. Many thanks to Keith Jones.