I’ve been with Bulb for over a year. They were brilliant - hassle free, clear statements, easy to send meter readings via the app. Until now! I got a really sneaky email from them in September saying my bill was going up by £4.28, cue October and it’s been put up by £41! Wow. Looked back at the email - scrolled right to the bottom to find they’d put this random extortionate amount at the bottom. Couldn’t lower the ludicrous monthly amount so I’ve left - got a super weird / unprofessional phone call last week from a woman who sounded like she was at a party, mumbled something about Bulb then hung up on me. She called back the next day, didn’t explain the phone call and sounded like she couldn’t give less of a crap if she tried - asked some questions about my time with Bulb then hung up?!