Trying to change nominated bank account.

Unlike every other bank, you can't change it online immediately. I have had to call them, upload statements and still they have not changed my nominated bank account.

Wasting time sending messages to and from. This is therefore a neutral review until the issue is sorted. Worrying when you have a lot of savings entrusted to them and they are not changing your nominated bank account with ease. The process is too difficult. I don't want to waste time calling them yet again. They still worryingly have my old bank account listed! Heaven knows where any of my payments would end up - not with me.