I required varifocal glasses as a back up to my £300 optician purchased pair. The initial pair I received required correction and were returned. The corrected spectacles were received after prescription clarification and are absolutely fine. Throughout the entire procedure I was fully informed of the progress of my order. Glasses Direct cannot be faulted at any point. The need for a correction, which was probably an error on my part, highlighted the efficiency and clarity of their organisation under differing circumstances.