Review of Shiply


Rated 2 out of 5 stars

A meetup platform website for Customer and Vendor

This is a platform where vendor and customer find each other and sort out their delivery/logistics by themselves and Shiply takes a commission! The vendors are not properly checked and if you are conned by any of them then Shiply cannot do much about it. I have been defrauded with my deposit money by a Romanian vendor called 'AutoMotoMoves' and Shiply could not do anything but sending them a request email! Having said that, I found another vendor who did the job for me smoothly so it works. Overall the bottom line is that the customer bear all the risks so there is no added benefits of using this platform website.
*UPDATED REVIEW* - Downgraded the review to 2 -star due to the fact Shiply tried to get my original review down by saying it was not genuine! I have had an extensive amount of communication by email with customer service so it is not possible that shiply didn't have any records of the issue on their system!

October 12, 2020
Unprompted review

Reply from Shiply

Hi Indranil,

I'm very sorry to hear about this.

We put all our transporters through vigorous checks before they are able to start bidding on our platform including checking insurance details.

I am glad that you managed to find a more suitable transport provider in the end.

We can be contacted on 020 3137 2454 Monday-Friday 9am-6pm, or alternatively, send us an email to support@shiply.com if there are any outstanding issues.

Regards
Anne

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