Skoda Warranty Claim
The seat belt in my 2016 Skoda Superb was fraying at only 16000 miles, while still under warranty. However Skoda UK refused to replace it under its 3 year New Car Warranty. I had to refer the matter to The Motor Ombudsman, who after a delay of 12 months upheld my claim for the cost of a new seatbelt and an independent inspection. However, SUK only paid up when I was about to issue court proceedings to enforce TMO's award. Notwithstanding the above, the car has been excellent - the problem is not with the product but with the people behind it in the UK.
October 4, 2020
Unprompted review