Review of Chrono24


Rated 1 out of 5 stars

Private sellers beware

Having provided all the details with respect to abusive messages being received from a rogue buyer twice, Chrono will simply not acknowledge the problem. I note in a response to my last review they refer to a full refund. I have no idea what this refers to and guess they are talking about someone else.
The rogue buyer I had was from Italy, after sending many images and answering many questions he paid for the watch. Once paid he started to demand next day delivery from the UK stating my advert offered this. I explained my advert stated 2-6 day delivery and it was being sent by Royal Mail international tracked which states 3-5 days, so within the scope of my advert. Next day delivery to Europe is very expansive. He would not pay any extra but demanded next day. I became wary, expecting the old ‘well it never got to me personally’ etc. so cancelled the order. After that I got bombarded with abusive messages. Lucky escape I think.

September 26, 2020
Unprompted review

Reply from Chrono24

Dear darren whibb,

Thank you for your feedback.

Please provide us with more information so we can respond to your review. We require your transaction number (beginning with TC, TR...), listing number (Order-ID), and the email address attached to your Chrono24 account.

Please email the information to trustpilot@chrono24.com .

Thank you and kind regards,
Your Chrono24 Team