Review of DPD UK


Rated 1 out of 5 stars

More DPD Issues

Another problem one week after my initial DPD difficulties with 2 late deliveries after we close, meaning we have to stay late on a Friday, cannot pack the orders and process them for outward bound orders.

Contacted on Trustpilot my DPD last time saying someone would be in touch to review this - all nonsense.

We have had our suppliers switch deliveries from DPD - new batch of drivers appear clueless and not customer facing. Shame, as until a month ago we had not had a problem with DPD - since than, we've had nothing but issues.

Same guy has replied Below as last time I reviewed saying someone will be in touch..... as we’re waiting a month from the last time, I assume this is more dpd Rubbish - why bother trying to convince people reading the response that you give a damn when you simply don’t bother to follow up!?

September 19, 2020
Unprompted review

Reply from DPD UK

Good morning Keith,

I am sorry for the difficulties you have experienced with DPD and for the errors in service.

I will be notifying an advisor of your message, so they will be in contact with you soon to resolve this matter.

Andy