Left a review recently about how I was cut off and ignored by their online assistant. In response to that Vodafone send a message from their Social Media Team offering to help resolve the problem. All I need to do is contact them via Facebook or Twitter. As I don’t do social media this is impossible, and I certainly don’t want to go via the online system. They clearly don’t want to call me as they have my number. Ah well.. put up with the problem for 12 months and vote with my feet.