Completely uninterested in their customers.. clearly making too much money to care
Just tried to sort out a problem with Vodafone they created via their on line chat. The operator just stopped communicating with me. Then told I had to wait for another operator because they were busy! Gave up after 45 minutes. Problem been going on since Saturday and still not resolved.
Requested copy of the chat and guess what.. nothing!
Reply from Vodafone UK
Hello Darren,
Thank you for taking the time to leave a review, we appreciate all feedback as it is pivotal to improving and developing our services! We're disappointed to hear your issue has not been resolved, our social media team would be happy to help with this and will investigate the issue you are experiencing, please get in touch with the team on Facebook here - https://www.facebook.com/vodafoneUK or Twitter @VodafoneUK where a member of the team will be happy to assist.
Thanks,
Vodafone Social Media Team