We ordered a sofa from Made.com and BJS delivered it.

Having had a terrible experience with Furdeco, my standards were pretty low for BJS.

As if competing for the "who delivered it worst" award, BJS found a way to slide beneath that standard (which I swear was an inch from the ground).

When the delivery men turned up, they were unable to find a space to park so stopped in the middle of the road, leaving no space for cars to get past. Now, I am willing to take some blame for this as I was not able to reserve space immediately outside my building and did not inform them beforehand, however, had they driven 20 metres down the road, they would have found ample space.

The sofa was packaged in two boxes. They carried the first box to my flat door but couldn't fit the box through the door and wary of their road blockage, left it there to retrieve the second box. When they returned with the second box, they placed it next to the first, blocking both our flat door and our neighbour's flat door.

They were, of course, in a hurry to get back to their truck, and just as fast as they appeared, they were gone.

Left with two oversized boxes and no solutions from the BJS men, we had no choice but to rip apart the boxes and litter cardboard confetti throughout our communal hallway until we could finagle the sofa through the doorway and free ourselves and the neighbours, which, as it turns out, was surprisingly easy. Shame the people who were paid to do it weren't around to see our mad skills.

Oh well.

We have a nice sofa and a mountain of packaging material occupying half our living room like some piece of modern art.

I would have given them two stars for bringing the boxes to our door, which is more than Furdeco could manage, but there was an awful lot of foul language being spoken in the process so one star for BJS.