Review of DPD UK


Rated 1 out of 5 stars

Waited late to receive delivery of…

Waited late to receive delivery of stock, lights on, door open as I knew the delivery was due (although I was closed to customers)
Driver did not even try the door, just left a card on the edge of letterbox. Had he nudged or touched the door it would have been clear it was open.
Parcel will now be delayed by bank holiday and Ill get bad feedback from late deliveries of items due.
Chat service less than useless, no phone response despite many attempts, no driver contact - all in all pretty poor all round - it's 2020!!!!

August 28, 2020
Unprompted review

Reply from DPD UK

Good morning Keith,

I am sorry for the difficulties you have experienced with DPD and for the errors in service.

I will be notifying an advisor of your message, so they will be in contact with you soon to resolve this matter.

Andy