Took car in for MOT at Halfords Autocenter (Warrington Knutsford-037). When collected, the boot was not latching. When i raised it to the attention of Halfords representative, the person started orientating a plastic bottle in my boot and blamed me that putting stuff in my boot has caused this.

They left me stranded in their parking lot with no option other than; get us the part and we will replace it. The person was trying to his best not to put anything through the system; as he has just done the MOT on the car and checking latch is part of it.

Really bad/doughy service.

Plus the boot latch was broken whilst the car was in care of Halfords Auto centre. Costed me £78.