Review of Trustpilot


Rated 1 out of 5 stars

HEY TRUSTPILOT WHEN ARE YOU REINSTATING MY REVIEW?

HEY TRUSTPILOT. WHEN ARE YOU REINSTATING MY REVIEW?

Also why are you letting scammers advertise on your own review page. Check out all the adds re miss Angela etc etc. they are the ones where people are placing email account names in their profile name.

You guys just get slimier and slimier. You are the biggest scam of the lot. You let the scammers that pay you get away with murder, now let them advertise and do absolutely nothing for anyone of your unpaid workers otherwise known as reviewers that help you get away with your dirty scamming ways. How do your paid staff deal with their guilt?
You know that algorithms are useless in your business not that that concerns you because you aren’t in the business of reviews are you? You really just there to prop up scammers. Hope China doesn’t bomb you first with their ill gotten gains from all their scamming businesses you support.
REPLY
Hayley How do you hold up your head. Will you “lose” this review like my last one the one about trustpilot being like 1984 and the ministry of truth. Was that too close to the bone. No explanation just a 404 this page doesn’t exist! Will you remove this review like my reviews of a company you already verified me for. Will you still stop me for leaving reviews regarding Trustpilot. Just love to know how low you guys can go. Obviously we aren’t there yet cause you are still replying to me. Or is this just so you can keep deleting me? So Hayley how come you reply on the open site but your content integrity team never respond To my emails? What about the support team? They don’t do anything either except non answers or weasel words or ministry if truth speak. Oh that’s right they’re too busy. What happened to all the new staff being employed? Another lie? Reinstate my reviews and my ability to leave a review. And why have you now stopped keeping up negative reviews during investigation as you have stated before. Just more lies? Reinstate my reviews - everyday you take down more and more without any explanation! Open review site? Ha!

July 27, 2020
Unprompted review

Reply from Trustpilot

Hi Marmy,

Thanks for getting in touch. I am sorry to hear your review was reported and still under investigation. We have heard your concern, and are pleased to announce that we are making some changes to the way Trustpilot works. Over the coming months, we will be making improvements that will increase trust and transparency in our community. This includes no longer hiding reviews while they are being investigated. As well as this, we are also pioneering new technology to help us identify and remove fake reviews, strengthening the 'consumer alert' system and doubling our Content Integrity team. If you would like to know more about these changes, please see here: https://press.trustpilot.com/news/2020/6/22/trustpilot-announces-seven-new-initiatives-as-founder-and-ceo-vows-to-fight-for-trust-in-online-reviews

With regards to spam posted on our profile, please know that our team knows about this and we are working to resolve ASAP. Detecting fakes is not an exact science but we are working around to clock to ensure Trustpilot is a transparent and trustworthy community.

If you have any questions, please reach out to us on support@trustpilot.com and we would be happy to help.

Thanks,

Hayley