What should have been a 5* experience unnecessarily reduced to 3*. Recently bought a Jaguar from Peter Vardy Aberdeen, team were very helpful and professional however, my experience was marred by my after sales experience. I had arranged to pick the vehicle up at Glasgow but the sales manager miscommunucated this to his team and I was asked to drop the delivery sales guy off in Edinburgh afterwards, this was highly inconvenient because I was arriving from Carlisle into Edinburgh by train. Everybody makes mistakes so I said i would do it, I was promised a Jaguar hat in compensation! Pretty paultry really I would have thought an RSport decal or something more substantial tbh considering the 90miles excess mileage going on to my PCP. I'm not really concerned about a hat to be honest, it's the principal, I have chased them for the hat 3 times and each time been promised it is on it's way, still nothing and I've given up....pity this could have been a 5* review otherwise