Having been told I would receive a delivery on 13/07/20 which didn't arrive I contacted American Golf who tried to sort the problem out unfortunately without success as on tracking today it states item has been returned to sender. On tracking it also states "customer refused" and "Customer requested return to sender" both of which are total lies as I had no contact with the courier and it's an impossibility to speak to anyone at Hermes. In future it will be which courier a company uses rather than price which will decide who I do business with.