Generally they try hard and are open, willing and honest.

However any e-mal tyo them always bounces back with "inbound not allowed"

So you end up haveing to go through the web form time and time again, they respond, but its painfull.

Products are pretty good, not great in every respect, some elements coul dbe better, the location mechanism on te K 9 Multi, head drops off and how the locator risng is supposed to work is anyones guess.